I have just placed an order and I have made a mistake or I want to cancel it, what can I do?

Unfortunately, in general, it is not possible to cancel a confirmed order. However, from Komvida we will try to satisfy your requests as far as possible, so please do not hesitate to write to us at hola@komvida.com.

However, due to the very short delivery times we have set, if the package has already been processed or shipped, we will not be able to cancel it. Please note!