I have just placed an order and I have made a mistake or I want to cancel it, what can I do?
Unfortunately, in general, it is not possible to cancel a confirmed order. However, from Komvida we will try to satisfy your requests as far as possible, so please do not hesitate to write to us at hola@komvida.com.
However, due to the very short delivery times we have set, if the package has already been processed or shipped, we will not be able to cancel it. Please note!
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